RME PDF Scanner Privacy and Support
Purpose
Summarize RME PDF Scanner data handling and provide the correct support and security paths.
Who it is for
RME PDF Scanner users and developers
Security, privacy, and compliance reviewers
Support teams
Prerequisites
Understanding that RME PDF Scanner is an Android app, not a cloud document service
Access to the relevant device or test build when reporting an issue
Privacy summary
The RME PDF Scanner Privacy Policy is the authoritative public policy. If this documentation and the policy differ, follow the policy and report the discrepancy.
No RME PDF Scanner account or login
No ads
No RME PDF Scanner analytics or tracking
No RME PDF Scanner backend or proprietary cloud storage
No persistent RME PDF Scanner document library
On-device processing of scan images, OCR text, and searchable-PDF content
RME PDF Scanner has no direct INTERNET permission and does not request camera permission directly. Camera scanning is provided by Google ML Kit Document Scanner. RME PDF Scanner may create temporary app-private files while processing or sharing a file.
Third parties and destinations
The user chooses save destinations through Android SAF and share targets through the Android Sharesheet. External storage providers, viewers, and receiving apps have their own policies. RME PDF Scanner does not receive external-provider account credentials.
Google ML Kit performs document scanning and bundled Latin-script OCR on the device. ML Kit may transmit encrypted technical diagnostics, such as device or app information, configuration, performance or error data, and installation identifiers. This is SDK behavior, not RME PDF Scanner-operated analytics or tracking; it does not include document content.
Support and security
For product help, use SynapseWorks Support. When reporting a defect, include the Android version, device model, RME PDF Scanner version, the action being tested, and redacted error details. Do not send sensitive documents, OCR text, saved-file paths, account credentials, or unredacted logs.
For security reports, use the SynapseWorks security page.
Source and license
Source: RME PDF Scanner Android repository. RME PDF Scanner is licensed under the Apache License 2.0.
Common issues
Android or an external provider may retain a saved, shared, or copied item under its own controls.
The lack of a direct
INTERNETpermission does not change the separate diagnostic disclosures for ML Kit.RME PDF Scanner is publicly available on Google Play; see Getting started for installation and separate developer-build guidance.
Related pages
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