Synapse Overview
Purpose
Explain what the Synapse Jira issue panel does and where it fits in delivery workflows.
Who it is for
Delivery teams turning Jira issue context into actionable subtasks
Jira administrators enabling structured execution at scale
Governance leads who need repeatable requirement quality
Prerequisites
Synapse installed on the Jira Cloud site
Access to Jira issues where the panel is available
Permission to create subtasks if using create-subtasks mode
Product page
Website: Synapse for Jira
Steps
Open a Jira issue and load the embedded Synapse issue panel.
Generate a requirements preview using issue context.
Review grouped output and executable BDD-style scenarios.
Optionally refine titles and BDD content before creation.
Run dry-run validation, then create subtasks when ready.
Capability summary
Embedded
jira:issuePanelexperience inside Jira issuesRequirement preview with executable BDD-style scenarios
Uses Jira context: summary, description (ADF and text), comments, labels, issue type, and project info
Grouped preview output with UI grouping controls
Refine with Synapseeditor for title and BDD editing, reset item, grouping toggle, BDD style toggleGuidance shown if refine is opened before generating a preview
Dry-run mode shows what would be created without creating subtasks
Create-subtasks mode creates subtasks linked to the current issue and returns created keys or errors
Auto-generate-on-open preference stored in browser
localStorageDev-only diagnostics (self-test, payload debug, DEV badge)
Rovo positioning
Synapse complements Atlassian AI/Rovo by enforcing consistent execution structure (subtasks and validation), not only providing AI suggestions.
Common issues
Panel not visible: verify app installation and issue panel availability.
Creation unavailable: check Jira permissions for creating subtasks.
Refine opened too early: generate a preview first.
Related pages
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